Terms & Conditions
Agreement
By purchasing a Sports Package, you agree to the following terms and conditions on behalf of yourself and any accompanying minor. The Ultimate Fan is solely responsible for all travel arrangements and accommodations, services and events that constitute the Sports Package. You agree that The Ultimate Fan shall not be liable for personal injury, property damage, or damages resulting from inconvenience, loss of time, or loss of any nature arising out of the act, omission or negligence of any motor coach company, venue, hotel or any person rendering any services or accommodation in connection with the travel package. Furthermore, neither The Ultimate Fan is not in any way responsible for any injury, damage, or loss due to reason of theft, accident, mental breakdown, government action, weather, failure to make timely payments, or any reason beyond the control of these parties. By submitting payment, you agree that you have read and fully understand these terms and conditions.
Cancellations and Refunds
Before purchasing a sports package, carefully review your package details. The Ultimate Fan cannot issue exchanges or refunds after a Sports package has been purchased or for lost, stolen, damaged or destroyed tickets. The Ultimate Fan has no responsibility or liability for issuing refunds. We recommend that you consider purchasing trip cancellation insurance. Exceptions to this policy cannot be made for any reason including weather, acts of God, terrorism, civil unrest, personal or medical emergencies. If an event is cancelled or postponed for any reason, you are entitled to a refund of all deposits paid by and not yet utilized by The Ultimate Fan to purchase package components, and The Ultimate Fan will use its best efforts to obtain refunds for any package components already purchased.
Documentation and Personal Identification
It is the responsibility of each individual traveler to obtain any documentation required for his or her trip such as passports, visas, birth certificates and photo identification. Travelers entering the United States and Canada are required to show proof of citizenship for entry. Those denied at any border will not be entitled to any refund.
Hotel Accommodations
You agree to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges may include food, beverages, telephone use, internet use, movies, video games, parking fees, and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in. The Ultimate Fan reserves the right to substantiate confirmed hotels with comparable accommodations at either its own or the hotel's discretion. Accommodations are subject to availability. Extra hotel nights are generally available upon request for an additional cost through the hotel.
Conditions
All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Required payments must be received by The Ultimate Fan in order to confirm any reservation. The Ultimate Fan reserves the right to accept or decline any transaction or to cancel a package in their sole discretion.
Disclaimer and Responsibility
Some services provided in conjunction with these programs are rendered by suppliers acting as independent contractors and not as agents or employees of The Ultimate Fan. The Ultimate Fan, therefore, is not responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you or your travel companions or group members.
The Ultimate Fan disclaims any and all liability for the arts, omissions and conduct of any team venue, performer, promoter or other third party in connection with a package.
You hereby voluntarily assume all risks associated with the event and the Sports package. Your purchase of a Sports package shall constitute an acknowledgement of and consent to the these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. If an act of God, unavoidable accident, strike or other labor dispute, fire, riot or civil commotion, government action or decree, inclement weather or any other event beyond the control of The Ultimate Fan. The Ultimate Fan shall not be obligated to you in any manner, and you hereby hold The Ultimate Fan harmless for any damages or claims resulting therefrom.
Physical Disability
Any physical disability that may require special attention or treatment must be reported when the reservation is requested so that appropriate arrangements can be made.
Package Contents
All tickets and package contents will be will-call pick-up in the Sports package city only at the Sports package hotel.
Tickets
The Ultimate Fan is not necessarily in physical possession of event tickets at the time a booking is made or accepted. Tickets cannot be guaranteed together in quantities greater than six (6).
Lost Tickets
You are responsible to safeguard your tickets, once received. They cannot be replaced if lost, stolen or destroyed. In limited circumstances where The Ultimate Fan is able to replace tickets, there will be a minimum fee equal to the face value of tickets, plus a $25 fee.
Resale Policies
No third-party companies may be used for the resale of packages or any events offered by The Ultimate Fan. Violation will result in the immediate revocation of tickets and event credentials. No refund of any kind will be issued to groups and individuals in violation of the above policies.